Terms and Conditions

1. Acceptance and Who We Are

Quality Quick Print ("QQP", "we", "us") is a DBA (doing business as) of DocuMedia Learning Group Campus LLC, a Utah limited liability company located at 2650 North 300 East, DML Campus #150, North Ogden, UT 84414. By using our website, submitting any of our forms, or placing an order online or in person, you agree to these Terms and to our Privacy Policy.

2. Orders

• Orders are placed through any of the online order forms on our Order page or in person. Submitting a form is a request for printing, and you guarantee payment for products and services when due. An order is accepted when we confirm it or begin production.
• Once an order is submitted, production begins as soon as possible. Changes are not possible after production has started. Before production starts, request any changes in person or initiate them with a phone call (Section 7). Check your files and order details before you submit.
• We may decline any job for any lawful reason, including material that is objectionable or that infringes the rights of others.

3. Your Files and Content

You are responsible for the content of your files, including text, layout, colors, sizes, and quantities. We print files as submitted. Exact color matching is not guaranteed, and reasonable variation between your screen, a proof, and the printed piece is normal.

By submitting files you confirm that you own, or have permission to use, everything in them, including text, images, logos, fonts, and any personal information in mailing lists. You grant us a limited license to reproduce your content only as needed to complete your job. You agree to defend and hold harmless Quality Quick Print, its owners, and its staff from any claim, cost, or judgment, including attorney's fees, arising from the content you submit or from your violation of any law, including privacy laws that apply to mailing lists and other materials you supply.

4. Pricing and Payment

• Quotes are estimates based on the information and files you provide and may change if the job differs from what was quoted.
• Payment is due when you pick up your order unless you have an approved purchase order account with us. A 3.5% processing fee is added to credit card payments.

5. Turnaround and Pickup

• Turnaround times and requested pickup dates are estimates, not guarantees. Payment of a RUSH fee does not guarantee a completion time; it gives the job priority for machine time as available.
• We notify you when your order is ready by phone, email, or by text if you have opted in to text notifications (Section 6).
• Orders that are not picked up within a reasonable time after we notify you may be discarded, temporarily stored, or recycled, and the full price remains due. We reserve the right to charge storage fees above the amount due for past due orders and to not provide future products or services until past due amounts have been paid.

6. SMS Order Notifications Program Terms

We may offer an order pickup notification program by text message. If we offer it, these terms apply:

• Program. Quality Quick Print Order Notifications sends only notices that your order is ready for pickup, pickup reminders, and requests for you to contact us with answers to questions about your job so we can complete your order. This program does not send marketing or promotional messages.
• Opt-in. Text notifications are off by default. You join only by providing a cell number capable of receiving text messages and affirmatively agreeing to receive these notifications for that order. Providing a phone number alone does not enroll you. Consent to receive texts is not a condition of purchase. You can call us to check your order status or arrange notifications by phone or email.
• Frequency. Message frequency varies, typically 1 to 3 messages per order until it is picked up. Messages for that order stop after pickup. A new opt-in is required for each new order; placing a new order does not override a previous opt-out.
• Cost. Message and data rates may apply.
• Opting out. Pick up your order and messages stop for that order. You may also reply STOP to any message to cancel text notifications, without waiting for pickup. After opting out, you will receive no further text notifications unless you provide new express written consent to opt in again, except a single confirmation of your opt-out. Reply HELP for help, or call (801) 528-3747.
• Carriers. Mobile carriers are not liable for delayed or undelivered messages.
• Your number. You confirm that you are the account holder or an authorized user of the mobile number you provide.
• Changes. We may suspend or end the program at any time.

See our Privacy Policy for how we handle phone numbers and opt-in information.

7. Reprints, Refunds, and Cancellations

• Inspect your order at pickup and report any defect to us promptly, before the job is removed from the premises, used, or distributed.
• If the defect is our error, we will reprint the defective portion or, at our discretion, give you a credit or refund for that portion. This is your sole remedy.
• We do not reprint or refund for customer errors in customer-supplied files or for color variation within normal tolerance (Section 3). Custom printed items cannot be returned.
• Once production has begun, an order cannot be cancelled and the full price is due. Any order updates or changes must be made either in person or initiated with a phone call to (801) 528-3747 before production has started.

8. Disclaimers and Limitation of Liability

Our website and services are provided "as is". Except as stated in Section 7, and to the extent permitted by law, we disclaim all implied warranties, including warranties of merchantability and fitness for a particular purpose. To the extent permitted by law, Quality Quick Print is not liable for indirect, incidental, special, or consequential damages, including lost profits, missed deadlines, or missed events. Our total liability for any order is limited to the amount you paid for that order. Some states do not allow these limitations, so they may not apply to you.

9. Governing Law and Disputes

These Terms are governed by the laws of the State of Utah. Any dispute will be brought in the state courts located in Weber County, Utah, including small claims court where eligible.

10. Changes to These Terms

We may update these Terms. We will post the updated Terms on this page and change the "Last updated" date at the top. An order is governed by the Terms in effect on the date it was placed.

11. Contact Us